RESUME
Skills:
PROGRAMMING LANGUAGE SKILLS:
Cache, C#, SQL, PHP, CSS, HTML, Visual Basic 6.0, C, C++, Python, Swift, Java
SOFTWARE SKILLS:
Unity, MATLAB, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Dreamweaver, Blender, Maya, ZBrush, SolidWorks, Microsoft Excel
OTHER:
- Fluent in English and Russian
- Read and understand Spanish
- Read and understand basic Mandarin Chinese
PROFESSIONAL CERTIFICATIONS:
- Epic Willow
- Epic Bridges
- Epic Data Courier
Work Experience:
University of Arizona:
- Employed part time as a tutor at the University of Arizona Strategic Alternative Learning Techniques Center.
- Helped students with learning disabilities succeed in multiple subject areas including Mathematics, Physics, and Chinese
- Adapted teaching techniques to the needs of each student
- Provided patient and understanding instruction to each student
- Helped students catch up by filling in gaps in their understanding of prior concepts
- Provided clear explanations and examples for difficult concepts
Epic Systems Corporation:
- Employed full time as a member of the Technical Services team.
- Provided customer support for 3 long-term clients on maintenance
- Provided technical support via email, phone, and ticketing systems
- Provided support with data migration between development and production environments as Data Courier lead
- Assisted clients with performing medication data loads (FDB and MediSpan)
- Provided third-party interface technical support and troubleshooting for charging, dispensing, and e-prescribing (including interfaces with Omnicell, Pyxis, and Surescripts)
- Facilitated end user testing for the user experience design (UXD) team
- Worked with UXD team on designing user interface elements
- Worked directly with client teams, project managers, and Pharmacy Operations during on-site visits to clients to resolve technical and workflow issues
- Coordinated projects with client and in-house teams
- Successfully guided client teams and pharmacy management through several upgrades by providing them with technical details and demoes of new features and functionality
- Successfully assisted clients on-site with a number of go-lives, upgrades, and roll-outs
- Optimized dashboards and other user facing layouts based on their workflow requirements by working closely with project teams and end users
- Pinpointed and resolved large scale charging issues by finding an efficient method to analyze large volumes of data and helping develop a plan to correct the problem.
- Adapted to varied needs of clients with very different team sizes (between 2 and 10 analysts)
- Received additional training on HL7 interfaces to provide more comprehensive support.
Freelance/Self Employed/Student:
- Worked on independent game development. Projects include PC game design/programming, illustration, and character design.
- Worked on many multidisciplinary projects with varying levels of management
- Provided visual design services for various clients including user interfaces and characters
- Implemented techniques to keep self on track and accountable for tasks without set timelines or point people
- Worked on technical and design aspects of applications using Visual Basic and C#
- Provided support with designing and testing a user interface for hardware integration
- Designed and developed several independent projects utilizing Unity and C#
- Added to technical skills via further studies in Python, SQL, PHP, and HTML
- Worked on designing, maintaining, and updating several websites with HTML and CSS
Education:
University of Arizona:
- B.S. in Mathematics with Minors in Chinese and Aerospace Engineering
- Cumulative 3.5 GPA (187 credits, including 45 transfer credits)